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Support Center

Find answers to common questions and get help with Wortsch.

Frequently Asked Questions

How does the spaced repetition system work?

Words you mark as known (by swiping right) will appear less frequently. Once you've correctly identified a word three times in a row, it's marked as learned. Words you mark as unknown (by swiping left) will appear more frequently.

Can I switch between English and Russian translations?

Yes, you can change your preferred translation language in the Settings menu. Tap the gear icon on the home screen and select your preferred language.

Troubleshooting

The app crashes when I try to open it

Try these steps:

  1. Make sure your iOS is updated to the latest version
  2. Close all background apps and restart your device
  3. Delete and reinstall the app (note: this may reset your progress)
My progress wasn't saved

Make sure you complete each learning session by reaching the results screen. If you force-quit the app during a session, your progress may not be saved.

Still need help?

If you couldn't find the answer to your question, please contact us directly:

Email: wortsch@gmail.com

Please include the following information in your email:

We typically respond within 1-2 business days.